Refund policy

Bliss accepts returns of online purchases within a 30-day return window for store credit, exchange, or refund. We gladly accept unworn, unwashed, and unaltered merchandise for return or exchange, and defective items. Returns and exchanges are valid for in-stock items only, and will not be accepted without proof of purchase. Markdowns, gift cards and seasonal items, including holiday merchandise, are final sale.

For online purchases, return windows are determined by the delivery date of item(s) shipped to the recipient. For in store pickups, return windows begin the date the item(s) are picked up. Buyer is responsible for return and exchange shipping charges.

Online purchases may be returned or exchanged both in store and online. When returning online purchases in store, proof of purchase, including a copy of the original order, packing slip or receipt, is required for refund in the form of original payment. Customer must present card used for original purchase in order to refund the payment method. Returns or exchanges of online orders will not be accepted without proof of purchase.